Knowing how to lead a transformation project, whatever it may be, is now a must for all businesses. While many have already taken on the role of digital transformation, their needs do not stop there. Anne Duvillier, Head of Education and Culture at Wemanity, believes that the world in which we operate requires companies to know how to adapt: the health crisis has proven that to us.
To meet the challenges inherent in the transformation project, companies have no choice: they must rely on people. Investing in human capital through training is investing in the wealth of a company. It is a way to motivate employees and help them be more creative and better prepared to deal with change.
Invest in people
Companies tend to believe that implementing processes and tools will be sufficient to achieve their transformation. Indeed, if tools are inevitable, they nevertheless do not allow this transformation to be sustainable. If companies want to create sustainable transformations, they must involve employees in the process. Otherwise, how do you involve teams in the transformation project? By giving it meaning to employees so that they, in turn, can support the project.
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Training serves this purpose. It is still necessary to have a network to read the upcoming shift. Training is also there to give this network. Objective: employees acquire new skills and a state of mind to be able to understand transformation. It is also essential to support teams in understanding the benefit of change. Stepping out of your comfort zone into the unknown will never be fun or easy. However, change is already an integral part of our lives.
Identify areas for skill development
If only hard skills were valued for so long, the lines are moving today. Even if it is indisputable that improvement in technical skills remains a strategic necessity, the development of employees’ correlative skills proves to be equally crucial. Soft skills training is developing more and more, especially since the pandemic. Knowing how to combine hard skills with soft skills is very important in key management positions, where individual resistance to change can sometimes be very strong.
Another problem with the selection of training lies in identifying the needs of reskilling and reskilling of employees. The ambition is to have talent with the right skills, in the right place at the right time. Indeed, in the course of transformation, some professions may disappear in the long run to some extent. You should be able to anticipate this and be willing to support the relevant staff in assigning them to a new role. For some, the slope of the climb to support the company’s transformation needs is less surprising. Knowing how to identify these employees to enable them to rapidly develop their skills will also be essential in order to sustain the transformation.
Make training a part of the company’s DNA
In a world where drastic and major transformations multiply, training methods must evolve so that companies become learning. An educational organization is above all an organization capable of creating learning opportunities and giving the right to error. It is characterized by developing peer societies, where everyone can say “I don’t know” and get support.
In this sense, e-learning is a valuable asset, provided it is used wisely. Digitizing training facilitates access to knowledge, but we should not fall into the trap of thinking that e-learning will be enough to inculcate a culture of learning within the company. It is not enough to provide access to training catalogs on e-learning platforms. For the long-term solidification of knowledge, continuity is key: there must be opportunities to put it into practice, and to come together to extract information. Without thinking of a coherent training path, the impact of e-learning will be very weak.
From the moment you want to implement new skills, a new mindset, or new forms of leadership, it is imperative that you take the time to learn. Training is necessary to strengthen the group, without which the transformation will not be able to calmly manifest itself. Transformation and training are now inseparable.