The North Gazette – Pas de Calais : Can you tell us about the Ingram Micro in a few numbers?
Sophie Delevingne: The group, on a global scale, generates sales of 46 billion euros, including 1.6 in France. We are present in 57 countries with over 35,000 employees and have deep roots in Hauts-de-France with the headquarters of our French department: 280 in the Lesquin location and 120 in Lomme for our logistics platform and storage space. Originally, it was a small computer logistics company in the North that was bought by the American group Ingram Micro in 1989. In France, Ingram Micro has nearly 9,000 active customers and 950 vendors in Hauts-de-France alone. – France. From Lesquin, we handle the entire French market.
What is your sector of activity?
We are a technology distributor: we source the products we sell via 200 French partners from our suppliers. This goes through infrastructure, storage, cloud, cyber security… in short, everything that comes from the iT domain. Our profession has evolved tremendously. B to B accounts for about 70% of our sales volume.
that by saying?
Our professions have become virtual. Even though we started the shift, everything accelerated with Covid. We offer both personal computers and printers, but above all high value-added businesses, such as cloud and cyber security… If the cloud revolutionized ten years ago, we should expect the revolution of AI and AI technologies in the coming years. Cybersecurity is the crux of the news.
Are companies always well informed about risks? We have also seen an uptick in cyber-attacks during Covid, against all kinds of organizations
(+ 225% ransom in 2020, editor’s note)…
It is clear that cybercrime is on the rise and is at the heart of business strategies. Our role is to support them and raise their awareness. We rely on our centers of expertise to deliver solutions: data and systems protection, infrastructure diagnostics, risk handling … but also project support or on-site deployment.
Will the cloud replace existing infrastructures?
Sure there is an increase in cloud strength but everything does not change there. We’ve been talking about it for ten years, but it doesn’t replace historical works. On the other hand, we are witnessing a significant acceleration in the collective needs of homes and businesses, and Ingram Micro has achieved double-digit growth since 2020. In our field of activity, we cannot speak of a crisis. Getting back to normal is obviously complicated, but it’s our corporate culture that saves us.
Are you experiencing difficulties in supplying?
Yes in terms of semiconductors and processors…there are many product separators. The infrastructure market is still dynamic but it is already suffering from a shortage. We are on products with a very short life cycle, there are constantly new technologies, and we are almost on the logic of fresh products! This is exciting in our professions.
Best Place to Work Award 2022 (after obtaining your first “Great Place To Work” certification®in July 2021) attests to the quality of life at work, at this 450 m site2 In the heart of Arteparc in Lesquin, as well as in Lomme and at your three agencies in Ile-de-France. What does this mean for the president that you are?
Covid is forcing all companies to invest in the quality of life at work. Being a great place to work® And the best workplace, it is a great pride and also helps in attracting new talents. This requires us to keep paying attention. For a company to run well, it must operate and this includes individual dynamics. The crisis taught us that people are a success factor. What makes the difference is a company with a strong culture and that AI has yet to replace it!